Spectrum Internet has become popular to supply Internet service for hundreds of users. With reasonable cost and preferential data limitation also plenty of data packages, users appreciate it as the right Internet provider. However, it does not always work well. Sometimes you will be in case of interrupting, and the experience will be far from pleasant. What are the solutions if spectrum Internet keeps dropping? We will find out in the post below.
What Do You Know About Spectrum Internet?
Charter Spectrum – a trade name of Charter Communications can be referred to it as Spectrum. Time Warner Cable and Bright House Networks were transferred by the name Charter, finally the Spectrum brand. Spectrum is the big second Internet supplier in the USA. It provides consumers with Internet, telephone, wireless services, and commercial cable television.
Fixing Dropping Spectrum Internet
What should we do when spectrum Internet keeps dropping? You call the Internet supplier and ask them to fix it? However, it usually takes a lot of your time to wait for them to respond and actually give you a checkup. We will give you some ways to fix the Internet speed on your own to avoid wasting unnecessary time.
See also: Internet Keeps Disconnecting – IT Tips For Everybody
Moving The Router Closer
The distance is one of the common reasons causing dropping. When you stay in your room, everything works normally. Today you move to another place, and the Internet stops constantly. Let’s check the distance when you are sitting in a farther room; because, in this case, the connection is weaker.
Consider if you are in this situation. Try to stay closer to the spectrum modem and minimize the gap to receive the strongest signal.
Although you have already got as close as possible to the spectrum, the Internet connection never gets any better? One more reason is the Internet-facing physical barriers. The waves from the digital devices can make your spectrum modem jam and create a broken signal.
Reducing other interferences influence is a way to limit the disconnection.
Decreasing Overloaded Network
You should pay attention to the limitation of your main device first. More and more guest connections will share the data capacity, and if it’s over the recommendation limitation, the Internet cannot load constantly, and the device will randomly pick a few users to ensure the standard access. You can limit the number of users to ensure that the spectrum modem works stably.
Can you like: How To Fix The Spectrum Router Red Light?
Stationing The Spectrum Modem
Where do you place the spectrum modem? Make sure that it is an open space so that the signal can get around and all the devices in your home can receive them. If you can, try not to let any wall stand between it and your device. Don’t put the spectrum modem in the cupboard or small corners as well because these narrow spaces will block the signal transferring process.
Cleaning Your Device
How long has it been since you last cleaned the spectrum device? If you do not remember, then perhaps now is the right moment.
When you put the modem on a wardrobe or high positions, you usually ignore the cleaning dust around it. Dust will accumulate on the modem and jam the inner holes at the device. That can result in the device acting up, limiting the Internet access, so we should clean it regularly.
However, it’s not recommended to use the cleaning solution to rub the surface of the spectrum modem. The chemical liquid will infiltrate the cover of your device and influence inside electric components. A clean and damped handkerchief is enough.
Restarting Spectrum Modem
Like solving trouble with the PC, we can restart the source of the modem to refresh all things or remove the trash in the system. You turn off the source and should wait for some minutes before powering on. After that, your Internet will become stronger than ever.
Following The Guides for Maintenance
After trying some tips above, if the result does not improve, contact the Internet customer center to receive their support. They can give you some advice through the call, or if you cannot fix the problem by yourself, the technician will visit your home to check the spectrum modem directly, but sometimes you have to wait.
We want to share another useful tip with you. That is, maintain your device as scheduled to check if there is any breakdown of your modem, and you can fix it in time. Moreover, spectrum Internet customer service could promote the regular cleaning package. With maintenance from them, you can look after the modem well.
Besides, it would be best to ask the Internet center for the maintenance notification because sometimes the spectrum Internet supplier adjusts the signal for system maintenance, which affects your Internet speed.
Read more: How to Change Spectrum Wifi Password?
Dropping Spectrum Internet Is Not A Problem Anymore
We can see that dropping the Internet is not a terrible trouble. With the information we provide in the post, you can find the reason and know what to do when spectrum Internet keeps dropping. You could try to fix it with the above guides before asking for assistance from the professionals.